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went again to firestone to complain service manger was there advised him what materialize he reported he was again there when the dude was inspectioning my truck .

The air filter was marked during the green box as good, but on my past take a look at it absolutely was marked during the yellow as recommended. Things have been wanting up!

The crucial element is “purchasing services you didn’t get”. Chase will put a hold/refund on your account until THEY settle it Along with the service provider. It worked great with an issue on, and I’m gonna notify them with my present Firestone problem.

The home was fantastic. The again deck was awesome as well as gabezo was a favorite of our spouse and children. We were there for the granddaughter's graduation from Corpus A&M. The house description was exact, clear and effectively preserved. The supervisor presented fantastic service,the WiFi code was incorrect about the paper they gave us within the Office environment but was in the guide about the coffee desk.

I explained to them which i want them to put an engine in my car, considering that I really feel they mis-diagnosed the issue with my auto. (I feel they should have checked the fluids, including the motor oil.) They might not try this, and mentioned their present to buy the alternator and starter was withdrawn, And they might Possess a assert rep contact me.

Then refused to give me his past identify. I informed I just want ideal a letter to higher management about my concern. I will never invest a greenback having a firestone. In case you have those form of unique Doing work in a very space of services. You see why store are shut. We have other corporation autos they won't be gettiing our organization. It is not about rebate, now it is about the services

January 4, 2017 at 9:08 am It is apparent that The client service at Firestone is dreadful almost everywhere. I have never been disrespected by an personnel there. It will it subject if I am small or massive. The judgemental comments need to be held to themselves any time you’re handling shoppers. I went in to get a battery in my auto was stuck down the road and also the lady for the sign up was really endeavoring to assistance but one of the personnel mentioned which i search big enough and robust more than enough to carry it why does he need to assist?

By Wednesday I'd seen oil stains in my driveway. I believed, oh no! I just had my oil modified. Once i brought my auto in just a couple of days after owning my oil altered at this very same Firestone area, the service adviser, Isaac, turned defensive. I wasn't accusatory, I just needed my auto reinspected. Right before that transpired Isaac was heading into what it “could” be or what “may” have transpired. I ultimately had to stop him and inquire him to just put the car over the carry so we could truly see what the issue was.

” I went again out to my car and attempted to crank it up, but it manufactured some weird noise then it started smoking cigarettes and it would not crank go to these guys at all. I educated Firestone staff members which one experienced currently walked to my automobile due to the engine oil difficulty. They checked out it and claimed which the alternator was fried then walked away. I argued to the store employee that my motor vehicle was flawlessly wonderful before I introduced it to them. I had been only coming to acquire my frequent oil change. Now I had to obtain my truck towed and we don’t know very well what’s Erroneous with it. Firestone ruined my truck when all I preferred was an oil transform.

On returning on the Firestone Tire Store, they only rotated my tires, didn't comment on the tire harm that had transpired on my wheel wells covers, and mentioned I should really transform my air filter (soiled) and alter my battery. They didn't rebalance my (Proper Entrance) vibrating tire, just moved it again, it nevertheless shakes, but now its is during the rear. The front (LEFT) tire features a bubble that is incredibly perilous for my driving to San Francisco back and forth every other 7 days. I am an Uber/ Lyft driver.

December 28, 2016 at 9:fifteen pm I am a USAF Disabled Veteran that served my place proudly. A short while ago I had been diagnosed with most cancers and also other really serious health problems. My loved ones And that i are likely to replace two tires at any given time. But, nowadays when my spouse and kids stopped by to obtain air to the tire. She was instructed by “Henry” an employee that he was not heading to get it done!

Regretably, as pleased as I'm with their buyer service, I am even now extremely see page annoyed within the sequence of occasions leading as many as receiving the issue solved.

August seven, 2014 at nine:twelve pm I've obtained nothing at all but horrible service from this firm. I'd a wheel hub barring changed on my car in April, the part was by no means installed appropriately. I took it to your Nissan dealership mainly because I had numerous lights arrive on, they explained to me all the lights needed to do Using the exact same Hub which was changed by Firestone less then four months in the past. I had to pay the dealership $136 for your Diagnostic exam for them to tell me that Firestone has mounted the Hub incorrectly Which I essential a new one particular.

My intestine wasn’t Mistaken this Gary guy I spoke to around the telephone is Gary Grote (Manager of Car Services). There's no other Gary at this site I used to be Website so upset and identified as him out on it, and all he can say is “Are you aware of the numbers of calls we get in on a daily basis folks wanting to sell us stuff”. 1. That’s not of my enterprise 2. It is best to monitor your calls in advance of heading into summary that it’s a a knockout post product sales man or woman and 3. I stated my title and requested for your Manager. (product sales pitch usually get started with “my names is ABC from DEF enterprise may well I speak to a manager”…I realize the deal I’m an Administrative Assistant at an excellent organization by which customer service capabilities is our #one priority. I’m very confident the tiny revenue which i spent at Firestone gained’t generate a additional info variation on your sales but I’m fairly confident that should you don’t begin to come up with a change regarding your staff you are going to loose more and more small business After which you can perhaps it is going to effect your Profits Pounds.

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